GENERAL INFORMATION
The homes Figure Eight Realty represents are privately owned and reflect the needs and tastes of their owners. Many reservations will be made by phone. If you have any particular requirements or needs, we advise personal inspection of the home prior to confirming your reservation. Our agents are familiar with all of the homes we manage and will do their best to meet your needs if a personal inspection is not possible. We will not be able to make arrangements for other accommodations upon your arrival.

A vacation home is just that, a home. Your family and friends will be able to casually relax in their own living space without the interruptions found in a crowded resort or hotel. Guests who don’t mind washing their own dishes and giving up room service will enjoy spending quality vacation time with family and friends in a home away from home.

Guests are invited to use the tennis courts and boat ramp located on Beach Road South. There are also bike, beach equipment, and kayak rentals available at the Yacht Club Complex. However, we regret that all Yacht Club Facilities, including the pool and boat slips at the marina, are available to Yacht Club Members Only. GUESTS ARE NOT PERMITTED TO BRING JET SKIES, WAVE RUNNERS, OR OTHER SIMILAR PERSONAL WATERCRAFTS ONTO FIGURE EIGHT ISLAND

RESERVATIONS
Reservations can be made in person or by phone. We are sorry; we do not accept credit cards. A $50 reservation fee will charged on all Rental Agreements.

SECURITY DEPOSIT
A security deposit in the amount of $400 (this figure may vary with different properties) is required. Tenants will be held liable for any damages to the property or furnishings. All or any portion of the deposit not retained to cover damages found during inspection will be refunded no later than forty-five (45) days after your departure date.

CHECK IN TIME IS 4:00 PM
No early occupancy or keys will be released until 4pm. No possession will be granted until all outstanding charges have been paid. Check in location will be at our office which is located on Figure Eight Island (see location page at 15 Bridge Road, Wilmington, NC 28411 (1-800-279-6085). Should you arrive after our office closes, your rental package will be given to you by the security guard at the Figure Eight Island gate house.

CHECK OUT TIME IS 10:00 AM
We must strictly adhere to the stated check out in order to prepare for the next tenant’s arrival. NO EXCEPTIONS WILL BE MADE. All guests must check out by 10:00 AM. Check out procedures include the following: emptying refrigerators; disposing of all trash in outside containers; washing all dishes, cookware, utensils, etc.; emptying dishwasher; and generally leaving the unit neat and clean. You will be charged for completing these tasks if they are not performed.

LENGTH OF RENTAL
During the summer season our rental homes are rented on a weekly basis from Friday to Friday.

MAXIMUM OCCUPANCY
Figure Eight Island Associates strictly adheres to each property’s maximum occupancy as stated. The maximum occupancy includes tenant, tenant’s family (including all children, only children sleeping in cribs are not counted in total occupancy) and tenant’s guests. No weddings, receptions, parties or large gatherings permitted.

NO PET POLICY
PETS ARE NOT ALLOWED IN ANY OF OUR VACATION PROPERTIES. Violation of this policy authorizes agent to terminate guest’s occupancy of the dwelling and reservation. Guests will forfeit all rent and will be charged a $200.00 pet fee.

FURNISHINGS AND EQUIPMENT
Linens (Bedroom and Bath) are not provided, but can be rented at an additional charge. All units are equipped with heating/air conditioning, washer/dryers, microwaves and basic housekeeping accessories including dishes, cookware, flatware and various small appliances. At least one TV/VCR is provided with each unit. No repair or replacement will be guaranteed and no refunds for TV/VCR malfunction. All properties are equipped with Basic Cable service.

MAINTENANCE
All equipment should be in proper working order, but you should promptly report to our rental office anything inoperative. All efforts will be made to expedite repair but NO REFUNDS WILL BE MADE. Guests will be charged for unwarranted service calls.

TELEPHONE CALLS
No long distance calls may be charged to the vacation residence telephone number. Lessee will be responsible for any long distance calls plus a service charge for each call made to Owner’s telephone number during tenant’s occupancy. Long distance calls should be made with a calling cards or collect.

RENTAL ITEMS
If you need additional items such as cribs, high chairs, roll aways, or bikes, there are several companies in the area who will deliver these items to your vacation home. Please contact these vendors directly at least 2 weeks prior to your arrival.

MAIL AND MESSAGES
Mail is delivered to the individual properties daily. Mail should be addressed c/o house name and address, Wilmington, NC 28411. Federal Express also delivers on the island. If you should need a fax sent to you during your stay, you may use our office fax (910) 686-1174 for a service fee. The telephone number for your vacation rental home is stated on your lease agreement.

HOUSES FOR SALE
From time to time, certain rental properties may become available for sale. In the event the property that you are renting is on the market for sale, Figure Eight Realty reserves the right to show the property to qualified buyers. We will make every effort to schedule the showing at a time that is convenient for you and your guests.

CANCELLATION POLICY
If you choose to cancel your reservation more than 60 days before your arrival date, there will be a 50% refund of your required advance rent payment. If you choose to cancel your reservation within 60 days of your arrival date, then your required advance rent payment will be forfeited, unless covered by travel insurance. The $30.00 reservation fee and optional insurance premium are NON-REFUNDABLE. Guests cannot assign or sublet the lease agreement without written consent of Owner.

In order to protect your vacation investment, please consider purchasing travel insurance. Information is provided with your lease agreement. If you have any questions concerning travel insurance coverage, please call CSA Travel Protection at 1-800-554-9839. We are not licensed insurance agents and can not answer questions pertaining to insurance coverage.

TRAVEL INSURANCE
CSA Travel Insurance is automatically added to your Rent Request/Lease Agreement. If you choose not to purchase the travel insurance, you can decline it by initialing where indicated on your lease agreement. Travel insurance is optional but strongly recommended. This insurance helps protect your vacation investment in case of unforeseen events. A pamphlet describing the coverage is included with your lease agreement. If you choose not to purchase this coverage, NO REFUNDS WILL BE GIVEN IN THE EVENT OF UNFORESEEABLE CANCELLATIONS, INCLUDING HURRICANE EVACUATIONS. (See Cancellation Policy). Travel insurance cannot be purchased after your final balance is received. Travel insurance, once purchased, is non-refundable.

EXPEDITED EVICTION
If a tenancy is thirty (30) days or less, the expedited eviction procedures set forth in Article 4 of the VRA will apply. A tenant may be evicted under the VRA's expedited procedures if the tenant does any of the following:
1) Holds over possession after tenancy has expired.
2) Has committed a material breach of the terms of the vacation rental agreement that, according to the terms of the agreement, results in termination of his or her tenancy.
3) Fails to pay rent as required by the agreement.
4) Has obtained possession of the property by fraud or misrepresentation.

HURRICANE POLICY
If a mandatory evacuation of Figure Eight Island is issued by authorities, guests shall comply with the evacuation order. Travel insurance coverage is your only option for a refund in the event of a mandatory evacuation. IF YOU DECLINE INSURANCE, THERE WILL BE NO REFUND. If a voluntary evacuation is issued and you choose to leave, there is NO REFUND.

LEGAL/ETHICAL MATTERS
Management firm and Owner shall be indemnified and held harmless against any liability for personal injury or property damage sustained by any person (including tenant’s guests) as a result of any cause, unless caused by management firm or owner’s negligent act or failure to comply with obligation imposed by the VRA. This includes indemnity of personal injury sustained as a result of use of spa, hot tub, Jacuzzi, swimming pool, or elevator, if present on property.

Management firm, owner or their representatives have the right to enter the premises during tenancy to inspect, make repairs, or show property for sale.

VACATION RENTAL ACT
The Vacation Rental Act (VRA) provides that if the premises is voluntarily transferred by the Owner, a Lessee has the right to enforce the vacation rental agreement against the grantee of the property if the vacation rental is to end 180 days or less after the date the grantee’s interest in the property is recorded; if the vacation rental is to end more than 180 days after the recordation of the grantee’s interest in the property, the Lessee has no right to enforce the terms of the agreement unless the grantee agrees in writing to honor the agreement. If the grantee does not honor the agreement, the Lessee is entitled to a full refund of any payments he or she has made. The VRA also provides that the grantee or grantee’s agent, within ten (10) days after the transfer of the property shall:

a) Notify each Lessee in writing of the property transfer, the grantee’s name and address and the date the grantee’s interest was recorded.

b) Advise each Lessee whether he or she has the right to occupy the property subject to the terms of the Lease and the VRA.

c) Advise each Lessee of whether he or she has the right to receive a refund of any payments made by him or her.

The VRA also provides that upon termination of the Owner’s interest in the property, whether by sale, assignment, death, appointment of receiver or otherwise, the Owner, Owner’s agent, or real estate agent is required to transfer all advance rent paid by the Lessee (and other fees owed to third parties not already lawfully disbursed) to the Owner’s successor-in-interest within thirty (30) days and notify the Lessee by mail of such transfer and of the transferee’s name and address. However, if the vacation rental is to end more than 180 days after the recordation of the Owner’s successor-in- interest in the property, and the successor-in-interest has not agreed to honor the vacation rental, all advance payments paid by Lessee (and other fees paid owed to third parties no already lawfully disbursed) must be transferred to the Lessee within thirty (30) days. The VRA also provides that if the Owner's interest in the property is involuntarily transferred to another prior to the Lessee's occupancy of the property, the Owner shall refund to the Lessee any payments made by the Lessee within sixty (60) days after the transfer.